Terms and Conditions for Use of Trade with Dubai Powered by Dubai Cargo Services
THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF TRADE WITH DUBAI SERVICES, INCLUDING THE WEBSITE, CARGO BOOKING PLATFORM, TRACKING TOOLS, AND CUSTOMER SUPPORT PORTAL. YOUR ACCESS OR USE OF THIS SITE WILL CONSTITUTE YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY “YOU” OR “YOUR”), TO ALL TERMS AND CONDITIONS LISTED BELOW.
DUBAI CARGO SERVICES RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME WITHOUT NOTICE. YOUR CONTINUED USE OF THIS SITE INDICATES ACCEPTANCE OF THE UPDATED TERMS.
Section 1: Definitions
Content: All information, graphics, tools, services, and features accessible via the Trade with Dubai platform or any associated mobile application.
Dubai Cargo Services: Refers to Trade with Dubai and its affiliates, subsidiaries, or authorized agents responsible for service delivery and management under this agreement.
Services: Includes logistics, tracking, cargo handling, customer support, import/export tools, and any other functionalities provided on the website or application.
Section 2. Use of Trade with Dubai Platform
The Trade with Dubai platform is intended exclusively for current and potential customers of Dubai Cargo Services to access logistics, shipping, tracking, and related services. Unauthorized use, including for third-party benefit or automated data extraction, is strictly prohibited.
All ideas, concepts, or techniques submitted through this platform are deemed non-confidential, and Dubai Cargo Services reserves the right to use them freely.
Section 3. Registration
Users may register for personalized access. By registering, you agree to provide accurate information and safeguard your login credentials.
If you need more sections or modifications, let me know!
Section 4. Limitation of Liability
Your use of the Trade with Dubai platform and its services is entirely at your own risk. Dubai Cargo Services will not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use the platform or its services.
Dubai Cargo Services is not responsible for your errors or omissions, such as incorrect registration or failure to secure your login credentials. Additionally, the company will not be liable for events beyond its control, including natural disasters, strikes, or actions by government authorities.
Section 5. Indemnity
You agree to indemnify and hold harmless Dubai Cargo Services and its representatives from any claims or damages arising from your misuse of the platform, breach of these terms, or violation of applicable laws.
Section 6. Service Guide
All shipments and services are subject to the terms outlined in the most current Trade with Dubai Service Guide. In case of conflict, the Service Guide terms will prevail.
Section 7. Links to Third-Party Websites
The platform may include links to third-party sites. Dubai Cargo Services is not responsible for the accuracy or quality of information or services provided on such sites.
Section 8. Privacy Policy
Your personal data submitted through the platform will be handled in accordance with the Dubai Cargo Services Privacy Policy. By using the platform, you consent to the collection and processing of your data.
Section 9. Export Compliance
Users are responsible for complying with applicable export and import laws, including restrictions on dealings with embargoed countries or restricted parties.
Section 10. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved under the exclusive jurisdiction of Dubai courts.
Section 11. Terms of Carriage
Customers agree that all domestic and international shipments through the Trade with Dubai platform are subject to the terms, conditions, and liability limitations detailed in the Shipping Documentation, including the Air Waybill, Labels, or Manifests. These terms are governed by applicable transportation agreements, service guides, or other official policies, which take precedence in the event of any conflict.
For international shipments, customers must adhere to Dubai Cargo Services’ instructions, including incorporating carriage terms into the shipping documentation as required. Failure to comply may result in liability for damages or claims.
Printed Signature Requirement
For shipments processed digitally, the name entered in lieu of a signature will be considered as legally binding as a manual signature, affirming acceptance of all terms and conditions of carriage.
Shipping Points
The sender’s address on the Shipping Documentation is the place of origin, and the recipient’s address is the destination unless otherwise indicated.
Section 12. Assignment and Non-Waiver
You may not assign your rights under these terms. Failure by Dubai Cargo Services to enforce any provision does not constitute a waiver of rights unless stated in writing.
Section 13. Announcements and Communications
Both parties must obtain written approval before making announcements involving each other’s name. Dubai Cargo Services reserves the right to use the provided email for official communication.
Section 14. Complete Agreement and Modification
These terms constitute the entire agreement between the parties and override any prior arrangements. Amendments must be documented and approved by Dubai Cargo Services.
Section 15. Notifications Service
Dubai Cargo Services offers notification features for shipment updates, subject to the user ensuring lawful use and proper content. Messages sent via this service are not guaranteed to remain private.
Section 16. Data Retention
Users should maintain backups of their data. Data retention periods may vary, and Dubai Cargo Services reserves the right to modify or terminate data storage services at any time.
THE FOLLOWING TERMS OF USE GOVERN YOUR USE OF DUBAI CARGO SERVICES. YOUR USE OF THE DUBAI CARGO SERVICES CONSTITUTES YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER “YOU” OR “YOUR”), TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW.
DUBAI CARGO SERVICES MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT USE OF THESE SERVICES WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS.
Acknowledgment of Agreement
If you are submitting on behalf of another party (the “Principal”), you confirm that the Principal is aware of the contents of your submission and that it will be considered as a personal submission from them. You understand that the Principal may be held liable for any false, inaccurate, or incomplete information, and that you may also be liable for facilitating such offences.
Agreement to Provide Information, Declaration, or Documents
You agree to provide all necessary information, declarations, or documents required by Dubai Cargo Services for processing your shipments. In case of missing or incorrect information, documents, or declarations, we may attempt to notify the relevant parties. Failure to provide required documents may result in the shipment being considered undeliverable.
Accuracy of Information, Declaration, or Documents
You represent and warrant that all information, declarations, and documents you provide to Dubai Cargo Services will be true, accurate, and complete.
Communications
By using Dubai Cargo Services, you agree to receive communications through various methods, including SMS and phone calls, from our team or authorized agents regarding your shipments or the required documents, regardless of any previous “do not contact” preferences.
Validity of Signature Image
You confirm that any digital signature provided by you is valid and authorized to be used in relation to your shipment.
Authorization for Dubai Cargo Services to Use Information
You grant permission to Dubai Cargo Services and its affiliates to use the information, declarations, or documents provided by you.
Payment Processing
Dubai Cargo Services utilizes third-party services for payment processing. Payments will be processed securely through the payment portal, subject to the terms and conditions of the third-party service provider.
Original Documentation May Be Required for Some Shipments
Certain shipments may require original documents to comply with customs regulations. It is your responsibility to ensure that all required documentation is included with the shipment.
Clearance Services and Related Fees for International Shipments
Dubai Cargo Services provides standard customs clearance, but additional fees may apply for special clearance services or when extra documentation is required.
Indemnification
You agree to defend, indemnify, and hold harmless Dubai Cargo Services, its affiliates, and employees from all claims, damages, or expenses arising from your failure to provide accurate and complete information. Dubai Cargo Services reserves the right to intervene in any claims and assume defense at its discretion.