What is the Privacy Policy of Trade with Dubai Powered by Dubai Cargo Services?

The Privacy Policy of Trade with Dubai Powered by Dubai Cargo Services outlines the principles and guidelines for protecting the personal data of our customers, employees, and partners. It ensures compliance with applicable data protection laws and establishes the standards for handling personal information collected during our interactions, including via our website (www.tradewithdubai.live), WhatsApp, and other communication channels.

Our Privacy Policy is designed to meet the legal requirements for data protection and ensure transparency in the collection, use, and sharing of data. It has been developed in accordance with Indian IT Rules, UAE data privacy laws, and, where applicable, GDPR.

Key Principles of Data Protection

1. Data Collection and Usage
We collect personal data, including your name, contact number, email address, business details, WhatsApp interactions, and shipment-related information. This data is used for:

  • Providing cargo services efficiently.
  • Communicating updates on shipment status, delivery confirmations, and customer support.
  • Sending promotional messages or service notifications via WhatsApp or email (with your consent).

2. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss. Encryption, secure servers, and firewalls ensure the confidentiality and security of your information.

3. Transparency and Consent
Customers are informed of the purpose of data collection and use at the time of engagement. For WhatsApp communications, explicit opt-in consent is required. Customers can opt out anytime by replying “STOP” to WhatsApp messages or contacting us at Support@tradewithdubai.live.

4. Data Minimization and Retention
We only collect data necessary for the fulfillment of our services. Data is retained as per statutory requirements and deleted when no longer needed. Wherever feasible, anonymization or pseudonymization measures are applied to ensure privacy.

5. Third-Party Data Sharing
We may share your personal data with trusted third parties, such as payment gateways or logistics partners, strictly for operational purposes. All third parties are bound by confidentiality agreements and data protection laws.

Customer Rights

1. Right to Information
Customers can request details of their stored personal data and its usage.

2. Right to Rectification
If any data is incomplete or incorrect, you can request its correction.

3. Right to Deletion
Data will be deleted upon request if no legal or operational retention requirement exists.

4. Right to Object
You can object to the processing of your data for marketing purposes or withdraw previously granted consent.

5. Right to Non-Discrimination
Exercising your rights will not result in any form of discrimination.

Compliance and Updates

This Privacy Policy is periodically reviewed and updated to align with evolving legal standards and business practices. Changes are communicated via our website and other appropriate channels.

Contact Information

For further details on our Privacy Policy or to exercise your rights, contact us:

This Privacy Policy provides the framework for ensuring an adequate level of data protection, particularly for cross-border data transfers, and guarantees compliance with applicable privacy laws.